What we do
DSSEC provides key service integration capabilities and engineering consultancy, specialising in the delivery of cost effective support solutions for Communications and Information Systems. Through innovative and collaborative working, DSSEC has delivered support solutions across a range of CIS Projects, providing support to Service Management, Project Management, Applications Test and Integration, Implementation, Deployment Management and Whole Life Support Solutions; all compliant to industry best practices of the ITIL framework and aligned with current HMG standards and guidance.
DSSEC Solutions
DSSEC support IT projects and initiatives to meet the agreed business goals in compliance with relevant methodologies and quality standards.
Service Management
We provide the customer interface into the ITIL Service disciplines delivered by IT Suppliers, covering Incident, Problem and Change Management. Defining service level agreements (SLAs) and ensuring contracted services are measured and achieved to exceed client expectations
Asset & Licence Management
DSSEC are experienced in the design of asset and licence management strategies, processes and procedures to record and report on asset inventories. We are adept at licence data preparation for inclusion within configuration management databases (CMDB) and the day to day use and upkeep of licence data.
Obsolescence Management
Obsolescence is inevitable and is becoming an ever-increasing issue due to many drivers. When not monitored or managed, obsolescence can cause a significant cost to projects as well as causing unforeseen supportability issues.
Services
To see the other wide variety of services we offer, click the link below.
Contact us
Leave a message with us below if you would like any further information. Alternatively, leave us a message at info@dssec.co.uk